HIPAA Notice of Privacy Practices

Effective Date: February 16, 2026

Primal Point Health is committed to protecting the privacy and security of your Protected Health Information (PHI). This Notice describes how we may use and disclose your PHI, your rights regarding your information, and our legal duties under the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

We are required by law to maintain the privacy of your PHI, provide you with this Notice of our legal duties and privacy practices, and follow the terms of this Notice currently in effect.

1. Uses and Disclosures of Your Protected Health Information (PHI)

   We may use or disclose your PHI without your written authorization for the following purposes:

   Treatment

   To provide, coordinate, or manage your health care and related services.

   Payment

   To bill and receive payment for services provided to you.

   Health Care Operations

   To support quality assessment, staff training, licensing, auditing, accreditation, and other business operations.

   As Required by Law

   When required by federal, state, or local law, court orders, subpoenas, or public health reporting requirements.

   Public Health and Safety

   To prevent or control disease, report abuse or neglect, or avert a serious threat to health or safety.

   Appointment Reminders and Health-Related Communications

   To contact you regarding appointments, treatment alternatives, or other health-related services.

   Any other use or disclosure of your PHI not described in this Notice will require your written authorization. You may revoke your authorization at any time in writing, except to the extent we have already acted on it.

2. Your Rights Regarding Your PHI

   You have the following rights under HIPAA:

   Right to Access and Obtain Copies

   You may inspect or request a copy of your medical records and billing information, subject to limited exceptions.

   Right to Request Amendments

   You may request corrections to your PHI if you believe it is inaccurate or incomplete.

   Right to Request Restrictions

   You may request limitations on how we use or disclose your PHI. While we are not required to agree to all requests, we will comply when required by law.

   Right to Confidential Communications

   You may request that we contact you in a specific way or at a specific location.

   Right to an Accounting of Disclosures

   You may request a list of certain disclosures of your PHI made outside of treatment, payment, and health care operations.

   Right to a Paper Copy of This Notice

   You may request a paper copy of this Notice at any time, even if you have agreed to receive it electronically.

   Right to Be Notified of a Breach

   You have the right to be notified if a breach of your unsecured PHI occurs.

   To exercise any of these rights, please contact our Privacy Officer using the information provided below.

3. Client Responsibilities

   As a client of Primal Point Health, you are responsible for:

   • Providing complete and accurate health information
   • Participating in your care plan and informing providers of changes
   • Treating staff and property with respect
   • Keeping appointments or providing a timely cancellation notice
   • Fulfilling financial responsibilities related to services received

4. Our Duties

   Primal Point Health is required by law to:

   • Maintain the privacy and security of your PHI
   • Provide you with this Notice of our legal duties and privacy practices
   • Abide by the terms of the Notice currently in effect
   • Notify you following a breach of unsecured PHI as required by law
   • Comply with applicable federal and state privacy regulations

5. Complaints

   If you believe your privacy rights have been violated, you may file a complaint without fear of retaliation.

   You may contact:

   Privacy Officer Primal Point Health Phone: 410-870-1590 Email: info@primalpoint.org

   You may also file a complaint with the Secretary of the U.S. Department of Health and Human Services. Filing a complaint will not affect your care or result in retaliation.

6. Changes to This Notice

   We reserve the right to change this Notice and make the revised Notice effective for all PHI we maintain. Any updates will be posted on our website with a revised effective date. If significant changes are made, additional notice will be provided as required by law.